If you are attempting to access our website from your desktop, run the GeoComply software plug-in when you are prompted to download it.

Try these troubleshooting steps if you are in a legal state and having problems being geolocated: If you’re in a legal state but near the state border, the ocean or in a remote area and there are not enough Wi-Fi signals or cell towers to verify your location, then you may not be able to play games or place bets. If you are not physically located in a legal state you can access your account, but you cannot play games or place bets.

Can I withdraw my funds when I am not in the state of West Virginia?.

Can I deposit when I am not in the state of West Virginia?.

Why am I being asked to install a plugin?.

What if I use an internet service provider such as AOL and can't be accurately located?.

I am within West Virginia, and have no issues with IP and Wi-Fi, is there any other reason why i am unable to play or not being located properly?.

Can I play while I am not in the state of West Virginia?.

If I'm located within West Virginia, but near the West Virginia state borders, will I be accurately located within the state of West Virginia?.What happens when I move outside West Virginia while I am playing?.If I'm physically located within West Virginia but my laptop or desktop IP address places me in another state, what can I do so that I'll be accurately geolocated within the state?.What can I do if I am incorrectly identified as being outside West Virginia from a desktop or laptop computer?.How do I turn on my computer's wifi signal/adapter?.

What type of network connection do I need to be geolocated?.

Can I use my personal cell phone as a Wi-Fi hotspot and connect another device in order to play?.

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